Privacy Policy

APP Privacy Policy

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at CMH Health Assist unless otherwise defined in this Privacy Policy.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Health Data. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

Google Play Services

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

Service Providers

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.


Links to Other Sites

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Accounts and Data Deletion

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at call our support team at +23276980000 or email us include the following information clearly state that you are requesting the deletion of your account data.

Choithram Hospital is dedicated to upholding the privacy of individuals who entrust us with their information or data. We place great significance on safeguarding your privacy and make every effort to exercise diligent care in handling and protecting the information we receive from the Users of our website In this context, we abide by applicable governing laws and ensure compliance with established standards.
Web site Privacy Policy

Purpose of the Privacy Policy

Choithram Hospital’s website is committed to safeguarding the privacy of its visitors and recognizes the sensitivity of information about you, your health, and your healthcare. Your personally identifiable information will not be sold or rented by

Before you provide us with any information on the mentioned registered website, we recommend that you review this Internet Privacy Policy. By using our website, you acknowledge your understanding of and agreement with the terms outlined in the Internet Privacy Policy.

This Privacy Policy outlines the practices of Choithram hospital regarding the collection, use, and protection of personal information gathered from patients, visitors, and other individuals.

The terms ‘You’ or ‘Your’ refer to you as the User (registered or unregistered) of the Website and/or Services and the terms ‘We’, ‘Us” and ‘Our’ refer to Choithram Memorial Hospital.

1. Information Collection

  • Personal Information

We may collect personal information such as name, address, contact details, medical history, and insurance information when you register as a patient or someone who seeks medical services on our website.

  • Non-Personal Information

We may collect non-personal information such as browser type, IP address, and operating system for statistical analysis, sales purposes and to improve our website interface.

2. Information Disclosure

  • Third Parties

The collected personal information of users will not be disclosed to third parties without consent, except as required by law or to provide medical services.

  • Service Providers

We may engage third-party service providers to assist with hospital operations, such as billing, IT support, and medical transcription. These providers are contractually obligated to maintain the confidentiality of personal information.

  • Legal Requirements

We may disclose personal information in response to legal processes or government requests, or to protect our rights and interests.

We may share your private information only to:

  • Concerned attendees or authorized persons who need to use information for the necessary services.
  • Protect and defend the rights and property of Choithram Memorial Hospital.
  • Responsible law / Govt. Agencies and/or personnel.
  • You or your guardian if you may desire so subsequently

3. How do we get user's personal information?

We obtain your Personal Information through direct interactions with you, from third-party sources, and automatically through our website. This Personal Information may include details such as the type of device you are using, the time of your website access, your IP address, and other particulars.

  • Cookies may use cookies to enhance your browsing experience. But you can manage cookie preferences using your browser settings/panel. You have the option to decline the option of cookies, and most devices and/or browsers provide individual privacy settings for managing cookies. It's important to adjust your cookie settings for each device and browser you use. Keep in mind that refusing these cookies may result in some inconvenience during your use of the site.

  • Analytics and Optimization Service

We employ an analytics and optimization service that monitors and analyzes activities on the site. The information gathered serves various purposes including better security measures, streamlining navigation, improving the presentation of information, constantly refining design and functionality, and gaining insights into how individuals interact with the site.

  • Web Server Logging and IP Addresses

Regardless of the use of cookies, our web base records usage data that includes the source address of a page request (such as your IP address and domain name), the date and time of the page request, and additional parameters in the URL (e.g., search criteria). We use this information to gain insights into overall web usage, identifying preferred areas based on user visits.

  • Transfer of Control

In certain circumstances, decisions may be made to reorganize or divest a part or the entirety of our business or a business line, including information databases and websites, through methods like sale, divestiture, merger, acquisition, or other transfer means. During such occurrences, personally identifiable information may be shared, sold, transferred, rented, licensed, or otherwise provided to actual or potential parties involved in the contemplated transaction, without requiring additional consent or notice to you. We will, however, seek written assurances in these situations and ensure appropriate protection of personally identifiable information that you have provided through our website.

  • Change in Personal Information

You can choose to provide additional Personal Information and modify your data by contacting us through our email address:

We acknowledge that the Personal Information you share with us should be accessible to you. For any inquiries or modifications, please contact us through our “CONTACT page” on the website.

4. Consent

By selecting the Opt-In option on the Website and subsequently providing us with your personal information or availing yourself of the facilities offered by the Website, you affirmatively agree that you have willingly consented to the collection, storage, processing, disclosure, and transfer of your Personal Information following the provisions outlined in this Privacy Policy and any subsequent amendments.

You acknowledge that your provided Personal Information is authentic and voluntary. You also agree that you have given consent of your own volition after understanding how it will be utilized. You further consent that the collection, storage, processing, disclosure, and transfer of any personal information will not result in any wrongful loss to you when carried out following the provisions of this Privacy Policy. However, we cannot be held liable for any loss that may occur due to the provision of inaccurate Personal Information by you.

5. How Do We Use Your Information:

  • Medical Treatment

The collected personal information of our users will be utilized for medical diagnosis, treatment, and healthcare operations. This includes communication with healthcare providers, appointment scheduling, and billing.

  • Communication

We may use personal information to send appointment reminders, share health-related information, and references, and provide updates about hospital services on your registered contact number or Email Address.

  • Research and Improvement

Aggregated and anonymized data may be used for research, quality improvement, and statistical analysis to enhance patient care and hospital services.

6. How Do We Protect Your Personal Information?

  • Security Measures

We implement robust security measures to protect personal information from unauthorized access, disclosure, alteration, and destruction.

  • SSL Encryption

Our website uses SSL encryption to secure the transmission of sensitive information.

  • Employee Access:

Access to personal information is restricted to authorized personnel who need the information for legitimate purposes.

7. Third-party references and links

Choithram Memorial Hospital shall not be held accountable for your interactions with third parties and external links. Throughout your interactions with us, we may provide references to third parties or fiduciaries, as well as include links and hyperlinks to third-party websites. Additionally, you may be directed to links and hyperlinks to third-party websites. The inclusion of such third parties or the listing of external sites (whether by you or us) does not indicate endorsement of the party or site by Choithram Memorial Hospital. Third-parties and third-party sites operate under their terms and conditions. We do not assert any representations concerning the availability and performance of these third parties or third-party sites.

8. Amendments to Our Privacy Policy

We reserve the right to amend this Privacy Policy whenever needed. We will not reduce or deny your rights under this Privacy Policy without your consent. We always indicate the date when the last changes were done and published on our website. However, we may or may not offer access to archived versions for your review.

Your adherence to any such revisions is expected, and it is advisable to periodically visit this page to review the most current privacy statement.

9. Social Media Sites

Choithram Memorial Hospital offers interactions on social media platforms such as Facebook®, Twitter®, and LinkedIn® which foster online sharing and collaboration among registered users. Any content you share, including pictures, information, opinions, or any Personal Information made available to other participants on these social platforms, is governed by the Terms of Use and Privacy Policies of those platforms. Please refer to them to gain a better understanding of your rights and obligations concerning such content.